An Interview With Dan Scott
Dan Scott is the IT Nation Group Director, EMEA, for ConnectWise. The IT Nation is an MSP neighborhood group, dropped at you by ConnectWise, the IT software program and providers firm.
IT Nation membership contains conferences, neighborhood occasions, product coaching classes and extra. The supportive neighborhood is what actually helps MSPs to develop their companies and thrive, even in occasions of uncertainty. This interview was recorded stay on the IT Nation Join occasion in Orlando, Florida, in November 2022.
What Occurs at IT Nation MSP Group Occasions
Initially, Dan explains that IT Nation occasions aren’t restricted to ConnectWise customers – all are welcome. All delegates hear from professional audio system, be taught from one another, community and discover out about new services and products from a variety of distributors.
Attendees obtain a heat welcome from the volunteers who’re invested of their success. Dan provides that they ship “Large concepts – not simply operational ways or instruments and tips, however big-picture pondering stuff. Golden nuggets that provides you with a brand new method to consider issues.”
Why You Ought to Embrace MSP Group Teams
Individuals fear that in the event that they attend an MSP Group group, their rivals will steal their concepts or their purchasers. Dan says there are greater than sufficient prospects to go round. “It’s not only a neighborhood full of people that need to see you do nicely, however a method so that you can assist others too. You’ll get a lot extra again that method.”
Working in IT can typically be chaotic, and Dan provides that MSP neighborhood teams give members a while out to work on their enterprise and get assist on challenges from individuals who actually perceive. And, they be taught what others are doing to develop their very own MSPs and take inspiration from them.
The ConnectWise Evolve Programme
Dan explains that ConnectWise Evolve is a peer group programme. The members – all enterprise house owners – get collectively as soon as 1 / 4 for 2 days of conferences and a 3rd day which options professional audio system and different invaluable content material.
Every assembly entails the identical group of individuals so all of them get to know one another nicely. The purpose is to assist their friends personally and professionally to assist them obtain their most bold imaginative and prescient of success.
They maintain one another accountable, share challenges and wins, and turn out to be mates. All the pieces is confidential and nothing is off-limits. Dan explains he stays just for the a part of the assembly the place he’s offering the replace, and leaves the group to it.
Why ought to enterprise house owners take into account MSP neighborhood peer teams? Dan Scott of @TheITNation tells Richard Tubb why he recommends them.
How Suggestions Scorecards Enhance Work/Life Steadiness
Generally enterprise leaders overlook that work isn’t all the pieces and so they want a wholesome steadiness with their house life. The scorecards are given out to spouses and important relations, who rating the enterprise proprietor on a wide range of issues.
Individuals shortly realise after they have been dropping the ball at house. Dan says that the scorecards are a good way for MSP neighborhood members to have a holistic view of their life and enterprise from the individuals who know them greatest. Their friends will then assist them to alter issues that must be improved.
How MSP Group Members Measure Their Progress
Formidable enterprise house owners can typically evaluate their very own progress to that of their friends and rivals. Dan says that they typically really feel that they’re not rising the way in which they need to as a result of they solely get suggestions from the individuals inside their organisation.
Within the ConnectWise Evolve programme, the members are all fully open about their funds, and so they get trustworthy feedback about the place issues are working and the place they’re not. This helps with benchmarking and understanding subsequent steps to development.
How the MSP Group Teams Work
Dan says there are about 550 firms who’re members of the Evolve neighborhood. In addition to in-person conferences, there are on-line teams so members can get suggestions and assist as and after they want it.
Evolve teams got here from HTG, an organization purchased out by ConnectWise in 2018. As soon as that occurred, Dan says they removed the requirement for members to even be ConnectWise prospects. At the moment, it’s an open ecosystem, identical to IT Nation is.
The largest dedication is attendance on the quarterly conferences, which aren’t non-compulsory. “Not for me, however in your group. They count on you there to assist and assist them and worth your opinion.” The teams work the identical method globally, though the tradition may be completely different.