Three in 4 individuals desire better-connected public transport over driving, new international research reveals

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Greater than half of Torontonians would settle for elevated highway taxes to fund better-connected public transport

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  • Hitachi Rail publishes first-of-its-kind main research into attitudes in direction of public transport throughout eight international cities – together with Toronto and Washington, D.C.
  • Three-quarters of individuals would use public transport extra usually if they’d a single efficient digitized transport app
  • The one most necessary good thing about such an app is the flexibility to keep away from crowding, in response to 3 in 4 respondents
  • In enhance for cities’ decarbonization methods, two-thirds of respondents can be keen to pay for higher providers through extra highway expenses, regardless of elevated automotive utilization

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TORONTO, Jan. 25, 2023 (GLOBE NEWSWIRE) — At the moment, Hitachi Rail revealed a main new report investigating attitudes in direction of public transport and sensible mobility in eight cities across the globe, together with Toronto, Canada. The primary-of-its-kind research finds that three-quarters (75%) of individuals would select a better-connected public transport system, reasonably than driving. The report finds a robust international demand for sensible transport options to ship enhanced value, comfort and luxury, with a willingness to pay for enhancements via elevated taxes on non-public transport.

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The analysis for the report was performed by main impartial client analysis firm, Savanta ComRes. The analysis investigated over 8,000 peoples’ attitudes in eight main international cities: Washington, D.C., Toronto, London, Paris, Dusseldorf, Turin, Dubai and Bangkok. Hitachi Rail commissioned the analysis to higher perceive the push and pull elements for utilizing public transport and the way they work together with Hitachi Rail’s sensible, digital options the enterprise is rolling out to assist cities around the globe.

Toronto’s views on public transport

Respondents in Toronto at present favor driving a private car to public transport (63%), pushed strongly by crowd avoidance (72%), value (63%) and comfort (44%). Greater than three-fourths (76%) of Torontonians see the constructive environmental influence that public transport can convey, highlighting the necessity for a continued funding in new sustainability know-how and initiatives all through the sector.

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Toronto respondents additionally cite the COVID-19 pandemic as having a robust influence on public transportation selections, with greater than two-thirds (67%) of Torontonians believing that the pandemic has modified how they journey now. Whereas 54% usually tend to drive reasonably than use public transport due to the pandemic, 49% strongly or barely agree that their decisions in how they journey will change as we return in direction of a extra regular surroundings post-pandemic

“Now that we’re shifting right into a post-pandemic surroundings, we’re inspired to see how Toronto responds to public transport and the brand new know-how, security packages and sustainability practices which have turn out to be obtainable since they final rode,” mentioned Joe Pozza, President of Hitachi Rail, North America.

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Moreover, Toronto ranks as one of many high cities surveyed fascinated by know-how that may higher alert riders of service disruptions (13%), present a full route deliberate and mapped out (12%) and supply real-time recommendation about the best way to get to their vacation spot by essentially the most environment friendly route (12%).

“Hitachi Rail acknowledges the necessity for a more-connected public transit system in cities throughout the globe, together with new apps and know-how that eases most of the boundaries holding potential riders again. We’re bringing new digital providers and techniques into these areas to encourage riders to make use of public transport and reduce the influence of driving on the surroundings,” added Barr.

World views on public transport (full analysis outcomes)
What motivates peoples’ journey selections?

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The analysis supplies helpful insights for transport planners in search of to grasp the best way to enhance public transport utilization. Overcrowding (48%) and busyness (42%) of providers are the only greatest elements that put individuals off. In distinction, individuals determine the three C’s – value, comfort and luxury – as their greatest motivators to journey, with 79% noting the enchantment of the flexibility to keep away from crowded providers, and 78% highlighting the significance of shortest journey time, and most cost-effective journey possibility.

What do passengers need?

A robust three-quarters (75%) of worldwide respondents would seemingly select a better-connected public transport system, reasonably than driving. Folks throughout cities additionally share a transparent sense of how public transport networks can overcome current boundaries, inserting an emphasis on the advantages of digitization. For instance, 73% steered they might be extra more likely to journey on public transport if they might see stay info on crowding ranges on providers. This rises to virtually 9 in 10 individuals in Bangkok. The analysis additionally reveals the general public have a robust common understanding of what ‘sensible’ transport means, pushed by excessive ranges of take-up of digital apps, with 59% of respondents utilizing them to plan or e book their journeys.

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Nonetheless, the transfer in direction of digitization at present presents boundaries as nicely. Nearly two-thirds (63%) of respondents are postpone from utilizing public transport the place they wanted to make use of a number of totally different apps; whereas solely simply over half had been keen to share their fee particulars with a number of journey apps. This reticence varies dramatically from nation to nation, with far decrease belief in North America and the UK, in comparison with mainland Europe and Asia.

Throughout each metropolis, the bulk (averaging 71%) famous that they now journey in a different way following the pandemic. These surveyed do nevertheless anticipate that how they journey will change once more (59%). This supplies hope for municipalities around the globe, whose net-zero and air air pollution targets require options that cut back the usage of polluting automobiles.

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How will we fund better-connected transport networks?

The analysis finds that folks would even be ready to pay extra for better-connected public transport. When confronted with the identical possibility of a better-connected transport system however at a better value than driving, 3 in 5 individuals (60%) nonetheless steered that they might select to journey this manner.

The research additionally finds that one attainable route for charging and paying for better-connected public transport may very well be through new or elevated highway expenses. Total, 63% had been in favor of this as a income supply, with solely 14% towards – regardless of virtually two-thirds of individuals (63%) believing that they now drive extra post-pandemic. Even in cities with the best proportion of driving commuters, there may be nonetheless a majority in favor of such taxes (51% in Toronto and 52% in Washington, D.C.).

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Commenting on the launch of the report, Ludmil Neykov, Chief Digital Officer, Hitachi Rail, mentioned:

“Cities face important strain to cut back the price of working their transport networks, reduce congestion and reduce CO2. This may be achieved by shifting individuals out of their automobiles and onto public transport, which poses a big problem for a lot of cities and for a lot of causes.

“Our analysis reveals that three-quarters of individuals would use public transport extra usually if it was better-connected and extra handy, and that entry to a single sensible telephone app for your complete community can be preferable. From Washington, D.C., to Paris, and from Toronto to Bangkok, we’re prepared assist cities to cut back prices, carbon and congestion via our digital techniques and providers.”

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Our Good Mobility imaginative and prescient

As a world chief in transport and know-how, Hitachi Rail’s imaginative and prescient for sensible mobility is to digitize and optimize each a part of the journey throughout several types of public transport. In July 2022, Hitachi Rail launched its first sensible mobility undertaking in Genoa, Italy, digitally connecting private and non-private rent transport throughout your complete metropolis. Utilizing know-how from Hitachi’s new sensible mobility suite referred to as Lumada Clever Mobility Administration, trial-users had entry to the 360Pass sensible telephone app which enabled them to plan their multi-modal journey with live-time service updates, together with info on the crowding ranges of incoming bus providers. By inserting over 7,000 Bluetooth sensors on providers and at stops across the metropolis, passengers might additionally journey utilizing hands-free ticketing, with the app merely calculating the best-priced multi-modal honest on the finish of the day. Extra lately, Hitachi Rail additionally launched its first business utility of this know-how in Trentino.

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The brand new suite embodies Hitachi Rail’s holistic imaginative and prescient for smarter mobility, incorporating options throughout three key areas: sensible ticketing, mobility administration and electrified mobility options. Whereas the agency is understood for delivering trains and rail infrastructure around the globe, together with the long-lasting Shinkansen bullet trains, the digitization of transport techniques is a vital and rising space of focus.

About Hitachi Rail: 

Hitachi Rail is a totally built-in, international supplier of rail options throughout rolling inventory, signaling, service & upkeep, digital know-how and turnkey options. With a presence in 38 nations throughout six continents and round 14,000 staff, our mission is to contribute to society via the continual improvement of superior rail transport options. We’re pleased with our international achievements, from our world well-known ‘bullet trains’, to our signaling options and turnkey tasks, state-of-the-art site visitors administration and digital options. Drawing on the broader Hitachi Group’s market-leading know-how and research-and-development capabilities, we try for trade main improvements and options that may ship worth for patrons and sustainable railway techniques that profit wider society. For details about Hitachi Rail, go to

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Notes to Editors:
In regards to the survey

  • The polling was performed by Savanta-ComRes on behalf of Hitachi Rail and was carried out between August and September 2022.
  • 8073 respondents had been surveyed throughout eight cities: 1009 in London, 1004 in Washington D.C., 1000 in Toronto, 1002 in Paris, 1006 in Dusseldorf, 1020 in Turin, 1021 in Dubai, and 1011 in Bangkok
  • The respondents had been 50% male, 49% feminine (Proportions are rounded)
  • For extra info on the pattern, please contact [email protected]

Higher-Related: About Hitachi’s Lumada Clever Mobility Administration suite

Lumada Clever Mobility Administration is Hitachi’s new suite of sensible mobility options for cities, transport operators and passengers.

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The suite represents Hitachi Rail’s 360º imaginative and prescient for smarter mobility, incorporating options throughout three key areas:

–        sensible ticketing (together with 360Pass)

–        move administration for individuals and automobiles; and

–        electrified mobility options

Utilizing the suite’s 360Motion platform, an actual time analytics software that creates a digital twin of a metropolis’s whole transportation community, operators can join, scale and optimize any mixture of those providers. As a versatile platform, 360Motion can combine know-how from any current supplier, or draw from the vary of options inside the wider Hitachi group.

By providing ‘as a service’ enterprise fashions to clients, Hitachi Rail goals to make it simpler than ever for cities, operators and passengers to speed up the transformation to extra sustainable transportation.

For extra info, please go to: Good Mobility | Hitachi Rail and to obtain the report, please go to: Good Mobility: Enhancing Public Transport | Hitachi Rail | Hitachi Rail

Contact Info:
Ed Brown
[email protected]
(+44) 7850071287

Images accompanying this announcement can be found at


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