November Product Updates: Mac / Linux Patching, Ticketing Enhancements

In November, NinjaOne continued to launch updates at a fast tempo, with 5 releases and hotfixes delivering new performance and larger stability to Ninja customers. 5.3.7, this month’s largest launch, together with main new performance for patch administration and ticketing.

Please Be aware: 5.3.7 is at present accessible in OC and CA cases, with EU and NA occasion updates coming quickly.

Introducing Mac third celebration utility patch administration

Along with our market-leading Home windows OS and third celebration patching capabilities, NinjaOne now consists of the flexibility to patch over 100 third-party purposes throughout MacOS endpoints. This new performance offers you full management over scan schedules, replace schedules, reboot choices, and the flexibility to put in purposes mechanically to your Mac fleet. Customers may also see all pending, permitted, put in, and failed patches within the software program patching dashboard.

On the machine degree, Mac endpoints with patching enabled will now have software program patching scan and replace actions accessible for ad-hoc patching.

Supported purposes embody Adobe Acrobat, Safari, Dropbox, Google Chrome, Microsoft Workplace, Parallels, Zoom, and plenty of extra.

Mac third celebration patching is at present in beta, however is on the market to all clients on request.

Introducing Linux patch administration

In November, we additionally added Linux patch administration performance to NinjaOne. Customers will now be capable to automate patch administration for all supported Linux distros (CentOS, RHEL, Debian, Fedora, Ubuntu, and Oracle Linux). Customers get policy-based management over scan and replace schedules, approvals, and reboot choices. Pending, permitted, put in, and failed patches will present up within the OS patching dashboard for simple evaluate and motion.

On the machine degree, Linux endpoints with patching enabled will now have patch scan and replace actions accessible for ad-hoc patch administration.

Linux patching is at present in beta, however is on the market to all clients on request.

Linux patching

Per-org system tray

The NinjaOne system tray icon permits IT groups to present end-users the flexibility to create a ticket, contact help, carry out pre-defined actions, and entry self-help articles straight from their endpoint. Clients can now configure custom-made system tray icon performance for every managed group, permit for extra customized and focused self-help performance.

Technician tagging in Ticketing

Technicians might now tag different technicians inside ticket responses, which is able to mechanically ship an e mail notification to that technician for a response. This enhancement helps make collaboration in Ninja Ticketing quicker and simpler.

Extra updates

Along with the main new performance above and a bunch of bug fixes and efficiency enhancements, we additionally launched:

  • Main UI enhancements to dashboard navigation and the ‘add machine’ display screen
  • Enhancements to the Ninja Ticketing WYSIWG editor, together with extra formatting choices and higher copy/paste performance.
  • Modifications and enhancements to the Ninja Ticketing API
  • MFA necessities to determine distant connections, topic to administrative outing

To see these enhancements in motion, request a free trial.


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